Star customers do not need to be home for exterior work. In this part of the valley the practical obstacle is rarely the homeowner's schedule and much more often a community gate, a construction-blocked street, or an HOA access rule nobody thought to mention.
Windows, gutters, house washing and pressure washing all happen outside, so your presence is not required. You are messaged when the work is complete and payment does not depend on you being there.
Newer Star subdivisions frequently have gated entries, callbox systems or visitor rules. A crew without a code sits at the entrance. Providing it at booking rather than on the morning is the difference between the job happening and being rescheduled.
In phases still being built, streets get blocked, driveways get used for staging and parking is genuinely limited. If your street is mid-construction it is worth saying so, because it affects where equipment can be set up.
If interior glass is included, someone over 18 needs to be there for access and during the work. Interior and exterior are often booked together, so this is worth planning for.
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No. Exterior cleaning is completed without you and you get a message when it is done.
Provide the code or visitor instructions at booking. Without it the crew cannot get past the entry at all.
It can. Blocked streets and staging limit where equipment sets up, so mention it when booking.
Yes, someone over 18 must provide access and be present.
You get a message when the work is complete.
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