Reflekt handles clubhouse glass, leasing office storefronts, breezeway and common-area windows, and unit-turn cleans for Boise apartment communities. Deionized water, no soap, no streaks, no residue on siding or vehicles parked below. One vendor, one invoice, work scheduled around your leasing traffic and move-out calendar.
A single-family job is one house, one owner, one yes. A property is a leasing office that needs its storefront glass spotless during showing hours, a clubhouse hosting a resident event Saturday, and forty to two hundred units with their own move-in and move-out dates. We quote the whole property as one job: clubhouse and amenity center glass, leasing office windows and entry doors, breezeway and stairwell glass, mailroom and fitness center windows, plus unit-turn cleans tied to your make-ready schedule. You get one scope, one price structure, and one point of contact instead of coordinating vendors floor by floor. If you manage more than one Boise property, we'll set the same terms across all of them. We're a Boise-founded, fully insured crew rated 4.9 stars from 115+ Google reviews, which matters when a vendor is going on a property's approved list.
We work around your operations, not the other way around. Common-area and clubhouse cleaning gets scheduled before office hours or on a weekday morning window you set, so glass is spotless before prospects walk in. Exterior building washing and gutter work on occupied buildings gets staged unit by unit or building by building with advance notice to residents, not a surprise crew outside someone's bedroom window. Unit turns slot into your existing make-ready window between move-out inspection and new move-in, coordinated directly with your maintenance or turn team so we're not competing with painters and carpet crews for the same four hours. We confirm the schedule in writing and hold it — if a date needs to move because of weather, you hear from us before the crew shows up, not after.
We carry general liability coverage and can provide a certificate of insurance naming your management company or ownership entity as needed for your file — ask when you request a quote. Crews check in with the office or site manager on arrival and follow whatever access rules your property runs, whether that's a gate code, a key checkout, or an escort for locked common areas. On multi-story buildings we work from ladders and extension poles for anything reachable that way; anything requiring lift or rope access gets scoped and quoted separately so there's no ambiguity about method or cost before the job starts. We also carry photos of finished work on request, which has settled more than one dispute over whether a job was actually done with an HOA board or ownership group.
Multifamily budgets run on a calendar most vendors ignore. We'll work with quarterly or annual service agreements that match your fiscal year, quote common-area cleaning as a recurring line item you can plan around instead of a surprise invoice, and bill the whole property on one consolidated statement rather than separate tickets per building. If you need a not-to-exceed number for a capital or maintenance budget line before approval, we'll give you a firm quote in writing, not a range. Memberships built for single-family homes (our Monthly and Quarterly plans, no contract, quarterly saves $100 per cleaning) can be adapted to a property's cadence, but most management clients land on a custom recurring schedule tied to their own reporting periods instead.
Boise properties fight a different fight than a single ranch house. Mature street trees along Bench and East End corridors and newer canopy going in at Barber Valley and Harris Ranch drop maple keys, elm samaras, and aphid honeydew straight onto clubhouse windows and breezeway glass all summer — honeydew is sticky and plain hose water won't touch it. Cottonwood fluff off the Boise River corridor packs into screens and gutters for two to three weeks each late May and June, right when clubhouse patios and pools are getting the most use. December through February, the valley's inversion traps wood smoke and road grit that settles as a gray film on every west-facing window along a corridor like State Street or Vista — invisible until low winter sun hits it, right when a prospective resident is touring. We clean to the season, not a generic checklist.
A homeowner with a streaky window shrugs it off. A leasing office with cloudy storefront glass loses tours before a prospect even walks in, and a clubhouse with hard-water spotting on the pool-view windows shows up in resident reviews. Soap-based cleaning left behind on siding or hardscape near a pool or playground is a liability question you don't want to answer for. We use 100% deionized water with no soap, which means no chemical runoff onto landscaping, walkways, or vehicles in the parking lot below, and no mineral spotting that reappears within a week the way tap-water cleaning does. If rain undoes a common-area cleaning within 7 days, we come back and redo it under our Rain Guarantee at no charge — same standard we hold for houses.
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Yes. Most of our multifamily accounts are property management companies handling several Boise buildings, not individual owners. We'll set consistent pricing and terms across every property you manage, provide a certificate of insurance for your vendor file, and put one contact on your account so you're not re-explaining the scope to a new person every visit or every property.
Yes, we carry general liability coverage and can provide a certificate naming your management company or ownership entity when you request a quote. Most property files require this before a vendor can be approved to work on-site, so ask early in the process and we'll get it over before the first visit.
We set a window with your office before anything gets scheduled — early morning for clubhouse and leasing-office glass, staged building-by-building for exterior work on occupied units, with resident notice handled on your terms. Unit turns slot into your make-ready window and coordinate directly with your maintenance team so we're not overlapping with other trades.
Common-area service covers clubhouse and amenity center glass, leasing office windows and entry doors, breezeways, stairwells, mailroom and fitness center windows, typically on a recurring schedule. A unit turn is interior and exterior glass in a single vacant unit, cleaned to the make-ready schedule between move-out inspection and new move-in — those get quoted and scheduled separately from the recurring common-area work.
Yes. For multi-building properties or management companies running several Boise sites, we consolidate into one statement covering the agreed billing period instead of a ticket per visit or per building. That's easier to match against your own budget line items, and it means one payment to process instead of a stack of small invoices from the same vendor.
Tell us within 7 days and we'll come back and redo the work at no charge — that's our standard Rain Guarantee window applied to any quality concern, not just weather. We can also provide before/after photos of common-area work on request, which is useful documentation for an HOA board or ownership group.
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