Three quotes for the same house can land $150 apart because they are pricing three different jobs. Before you compare numbers, make every bid answer the same five questions: what is counted, what is included, who is insured, what happens if it rains, and what the second visit costs. Then the cheapest number usually changes.
A window cleaning quote is a number attached to a scope, and three companies can price your house while describing three different jobs. Get each one to answer the same questions in writing. Are you counting panes or openings? A twelve-pane French door is one opening and twelve panes, and that single definition can swing a bid by a hundred dollars. Is the price interior and exterior, or exterior only? Are screens actually cleaned, or just popped out and put back? Are sills and tracks wiped, or billed separately? Is hard water staining on sprinkler-hit glass included, or quoted after someone sees it? Put the answers in three columns on paper. Most of the time one of the cheap quotes turns out to be exterior-only with screens excluded, and the real spread closes to under fifty dollars. Reflekt prices windows from $199 by pane count, with screens at $50.
Score every quote zero to two on five things, then add it up. Scope in writing: two if the estimate itemizes pane count, interior versus exterior, screens, and tracks; zero if it is a text message with one number in it. Insurance: two if they send a certificate naming their carrier without you having to ask twice; zero if they get vague. Method: two if they can tell you what water and what tools they use and why; one if they say soap and squeegee, which still works fine on a clean pane; zero if they will not say. Redo policy: two if there is a written window for streaks and rain with an actual number of days on it; zero if the answer is we will take care of you. Scheduling: two if they can give you a real date and an arrival window right now. Anything scoring eight or better deserves serious consideration at almost any price in the range.
Once the scope matches, price gaps have real causes, and not all of them are bad. A low bid usually means one of four things: exterior only, no screens, a solo operator with lower overhead, or an uninsured crew. The first three are legitimate and might be exactly what you want. The fourth is the one that costs you, because a ladder through a bay window on an uninsured job becomes your homeowners claim. A high bid usually means a second story with hard access, a lot of small panes, hard water restoration priced in, or a company carrying real insurance, payroll, and a guarantee. Ask which. A crew that can point at the line item causing the number is pricing the work. A crew that gets defensive is pricing you. Also check what happens after the first clean, because the maintenance price is what you will actually pay two or three times a year.
Ask for the insurance certificate, not a verbal yes, and glance at the expiration date. Read the newest reviews rather than the total, since ten reviews from this season tell you more about the current crew than four hundred from years back. Look for a local address and a phone that a person answers. Watch for a large deposit before any work, cash only, or pressure to sign at the door. Be honest about where each company is stronger. Reflekt was founded in April 2025 by Hunter Stevens and Ethan Seusy, so we have 115+ Google reviews at 4.9 stars and roughly a year of history, while several valley companies have been at this far longer and have deeper review counts. If a decade of local track record is your top criterion, one of them will beat us on it, and hiring on that basis is a reasonable call.
The right answer depends on the job in front of you. Selling and need glass photographed next week: weight scheduling and a redo policy, because a missed date costs more than fifty dollars. Hard water etching from years of sprinkler overspray: weight method and restoration experience, and expect a separate line item, since standard cleaning will not touch mineral bonding. Rental turnover on a budget: the cheapest insured exterior-only bid is genuinely the right pick. Recurring maintenance on a house you live in: compare the ongoing visit price and whether there is a contract, not the first-clean number. Commercial storefront or a portfolio of units: ask about crew size and route capacity before anything else. And if you need work outside a window cleaner's list, or you are outside our service area, hire the company that actually does the job rather than stretching one that does not.
Here is how we answer the same five questions, so you can score us alongside the other two. Scope: priced by pane count from $199, screens at $50, gutters from $199, pressure washing at $0.20 per square foot, house washing at $0.18 soft-wash, with interior versus exterior stated on the estimate. Insurance: fully insured, certificate on request. Method: 100 percent pure deionized water with no soap, which leaves nothing behind to attract dust, finished with our RainShield step. Redo policy: a 7-Day Rain Guarantee in writing. Scheduling: same-day and next-day slots when the route allows. Memberships run monthly or quarterly with no contract and a free annual screen clean. Where we are behind is time in business, not workmanship. Call (208) 453-6760 and ask for the itemized version so you can put it next to the other two.
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Still wondering about something? Call or text us at (208) 453-6760.
Almost always because they are quoting different work. One counted openings and another counted panes, one included interior and the others did not, or screens and tracks got dropped from the cheap bid. Rewrite all three to the same scope before comparing. If a real gap survives that, the cause is usually access difficulty, hard water restoration, or insurance and payroll overhead.
Sometimes, yes. For a rental turnover or an exterior-only refresh, the cheapest insured bid is the right answer and paying more buys you nothing. Take the low bid when the scope truly matches and the company is insured. Skip it when the price is low because screens, interiors, or hard water were quietly excluded, or when nobody will produce an insurance certificate.
Ask them to email a certificate of insurance, which any insured company can get from their agent within a day. Check the carrier name, the coverage dates, and that the business name matches the one on your estimate. A verbal yes is not verification. If someone treats a routine certificate request as an insult, that reaction is your answer.
It is real, and it is not magic. Deionized water has the dissolved minerals stripped out, so it dries without leaving spots and no soap residue stays on the glass to attract dust. It also lets a technician reach second-story exteriors from the ground instead of putting a ladder against your siding. A skilled cleaner with soap and a squeegee still gets a clean pane.
Recency matters more than volume. Twenty detailed reviews from the last six months tell you about the crew that will show up; hundreds of older ones tell you about a crew that may have turned over. Read the three-star reviews specifically, since those are where you learn how a company handles a problem. Reflekt has 115+ reviews at 4.9 stars since April 2025.
Pane or opening count, interior versus exterior, whether screens and tracks are included, any hard water work as its own line, the total, the date, an arrival window, and the redo or rain policy with a number of days attached. Also ask what the same job costs on a repeat visit. If it will not fit on one page you can hand to the next company, ask for a better version.
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