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The 7-Day Rain Guarantee, Explained

The most common objection to booking a window cleaning in Idaho is simple: what if it rains next week and the money is wasted. The 7-Day Rain Guarantee exists to remove that question from the decision. Here is exactly what it covers, what it does not, and the physical reason rain is far less damaging to properly cleaned glass than most people expect.

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What the guarantee covers

If it rains within seven days of a clean and the glass spots as a result, Reflekt comes back and re-cleans the affected windows. There is no claim form, no photograph requirement, and no arguing about whether it rained hard enough. Calling (208) 453-6760 within that seven-day window is the whole process.

Why rain usually does not spot clean glass anyway

Rain itself is close to distilled and carries very little mineral content, so on genuinely clean glass it sheets off and dries clear. Spotting after rain is nearly always caused by what the rain picks up on the way down the pane, which is leftover soap film and mineral residue from the previous cleaning. Because Reflekt uses 100% pure deionized water and no soap, there is far less on the glass for rain to lift and redeposit. This is the RainShield effect, and it is the reason a seven-day guarantee is practical to offer.

What it does not cover

The guarantee covers rain. It does not cover sprinkler overspray, which is a different problem entirely: irrigation water in the Treasure Valley is hard and mineral-heavy, and a misaimed head will spot a window within days no matter how well it was cleaned. It also does not cover mud splash from landscaping work, construction dust, or new hard water etching. Where a sprinkler is hitting the glass, the fix is aiming the head, not re-cleaning the window every week.

How this interacts with memberships

The guarantee applies to every clean, whether it is a one-time job or part of a Monthly or Quarterly membership. Memberships are no-contract and include a free annual screen cleaning. For homes with recurring exposure, such as a north-facing elevation that stays damp or a house that sits downwind of open field, a membership generally beats repeatedly invoking the guarantee, because the underlying issue is frequency rather than the quality of any single clean.

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Common Questions

Still wondering about something? Call or text us at (208) 453-6760.

What happens if it rains right after my windows are cleaned?

If the glass spots within seven days of the clean, call (208) 453-6760 and Reflekt returns to re-clean the affected windows. There is no claim form or proof requirement.

Does rain actually ruin clean windows?

Usually not. Rain carries very little mineral content, so on residue-free glass it sheets off and dries clear. Spotting comes from soap film and mineral residue the rain lifts off the pane.

Does the guarantee cover sprinkler spots?

No. Sprinkler overspray is hard, mineral-heavy irrigation water and is a separate issue from rain. The durable fix is re-aiming the sprinkler head rather than re-cleaning the glass.

Do I have to be on a membership to get the guarantee?

No. The 7-Day Rain Guarantee applies to every clean, including one-time jobs. Memberships add a free annual screen cleaning and run with no contract.

Is there a limit to how many times I can use it?

It is intended for genuine rain spotting within seven days of a clean. If a window is spotting repeatedly, that usually points to sprinkler overspray or a drainage issue, and Reflekt will say so rather than keep returning.

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