Getting quotes of $180 and $520 for what sounds like the same job is normal, and it usually means the two companies are quoting different work rather than the same work at different prices. Before assuming one is overcharging, it is worth knowing what actually moves the number.
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This is the single largest source of difference between two quotes for what sounds like the same job. Exterior-only is far quicker than interior and exterior together, since interior work typically runs about one and a half times the labor per pane of exterior work alone, because of furniture, blinds, drop cloths, and sill protection involved on every window rather than just some of them. A quote that looks dramatically cheaper than the others you collected is very often exterior only, not a genuinely better price on the same scope of work. Comparing them as though they are the same purchase is comparing two different services that happen to share a name, and neither number is dishonest once you know which is which.
Pricing by pane count is the honest method, because pane count, not house size, is what actually drives time spent on site. A pane is one side of one piece of glass in a frame, so a double-hung window with an upper and lower sash counts as two panes, and interior and exterior sides are counted separately from each other. A house with divided lights or grid windows can carry two or three times the panes of a similar-sized house built around large fixed picture windows, since every small section inside a grid gets worked by hand at its own edges. A company quoting by square footage instead is either guessing or pricing in a margin to cover the guess.
Screens add real time because each one is removed, tracked to its own opening, cleaned if that is part of the visit, and refitted afterward, since near-identical screens are not actually interchangeable between openings. Tracks and sills add more again, since vacuuming grit out of a track and wiping a sill down is a different motion entirely than squeegeeing glass, and it happens on every window rather than once for the whole house. If one quote includes screens and tracks and another quotes glass only, the two numbers describe genuinely different jobs rather than the same job priced two ways. Screens with Reflekt are a flat $50 added to a window service, and free once a year on any membership.
A company carrying genuine liability insurance, paying into workers' compensation, and employing its crew rather than subcontracting to whoever is available has real costs an uninsured operator working alone simply does not carry. General liability coverage for a small service business is commonly written around a million dollars per occurrence, and that cost sits inside every honest quote a legitimate company sends out, whether or not the homeowner ever sees it broken out as a line item. That gap shows up in the price, and it is exactly what you are buying if a ladder ever goes through a window or someone gets hurt working on your property. It is a real structural difference rather than padding, and it is completely invisible from the outside looking at two numbers side by side.
If glass carries mineral deposit from sprinkler overspray, or a new build still has construction residue like stucco splatter or paint overspray sitting on it, that is separate work priced by severity rather than folded quietly into a normal clean. Light seasonal film often lifts during a routine pure-water clean without any extra effort. Years of baked-on calcium takes an abrasive restoration pass, pane by pane, by hand, and it reasonably costs more than glass that has simply gone a few weeks without attention. A company that inspects the glass first and prices staining separately is giving an honest number up front. A company quoting one flat rate sight unseen over the phone is either skipping that inspection entirely or planning to raise the price once the crew is standing in front of the actual windows.
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Almost always scope, not honesty. Whether interior is included is the single largest factor, since interior and exterior together runs roughly one and a half times the labor per pane of exterior alone. After that, screens and tracks, pane count versus square footage pricing, and whether hard water staining was inspected and priced separately all move the number.
Not automatically, but it is worth checking what it covers before assuming it is a deal. Very cheap quotes are frequently exterior only, skip screens and tracks, or come from an operator without liability insurance. Ask what the number includes in writing.
By pane count, because that actually sets the labor involved, not floor area. A pane is one side of one piece of glass, so a double-hung window counts as two panes. Reflekt starts at $199 and prices from the counted panes.
Yes. Each screen is removed, tracked to its own opening, cleaned, and refitted, and tracks and sills take separate attention from the glass. Screens with Reflekt are $50 added to a window service, free once a year on any membership.
A company carrying genuine liability coverage, paying workers' compensation, and employing its crew rather than subcontracting has real costs an uninsured operator does not. That cost sits inside every honest quote and is what protects you if something goes wrong, not padding.
Often, yes, if the glass hasn't been cleaned in years or a new build still carries construction residue. Baked-on mineral and paint overspray take real extra time and get priced by severity after inspection. A recurring membership avoids this because the glass never gets far enough gone to need restoration pricing.
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